A compelling user experience can create significant competitive advantage and drive market success. Getting it right, however, can be a complex and challenging effort. The cost to bring a product to market is high, and a mistake can have far-reaching consequences.
We can help you analyze how designs, interfaces, or entire user experiences can be improved based on an understanding of interactions between those elements and how to leverage that information to improve safety, reduce failures, increase efficiency, satisfy regulatory requirements, boost customer satisfaction, and more.
Whether you’re developing a washing machine or a next-generation gaming peripheral, our evidence-based scientific methods can give you unbiased answers you can count on.
Our services include:
Usability testing (formative and validation studies)
Requirements engineering
Warnings and instructions comprehension and compliance testing
Perceptual psychological research
Ergonomics analyses
Contextual inquiries and field studies
Surveys, user interviews, and focus groups
Proof-of-concept and product viability support
Design and packaging evaluation
Hardware, software, and user interface consulting
Health and safety risk assessments
Failure analysis
Litigation support
Get in touch
To learn more about how Exponent UX can help better inform your product or process design decisions and drive exponential advantage to your company, send us a message here.