Whether it’s a new manufacturing process, the largest heavy machinery, or the smallest micro-electromechanical system, development costs can be significant, and a failure can have far-reaching consequences.
While striving for successful user adoption, companies must also be aware of the countless liability issues that lie in wait. Failing to fully understand how users see and interact with your product or process can open the door to costly problems such as redesigns, recalls, misuse, personal injury, potential market failure, and risk of legal exposure.
We can help you analyze how designs, interfaces, or entire user experiences can be improved based on an understanding of the interactions between those elements to not only increase safety, satisfy regulatory requirements, and reduce exposure to litigation and loss, but boost efficiency and time to market.
Our services include:
Validation, proof-of-concept, and product viability support for all types of industrial equipment products
Process, design, ergonomics, and performance evaluations
Accident and failure investigations
Health and safety risk assessments
Regulatory compliance support
Research and technology development
Product warranty and recall support
Product liability and litigation support
Get in touch
To learn more about how Exponent UX can help better inform your product or process design decisions and drive exponential advantage to your company, send us a message here.